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Delivery and Returns

UK: 

Orders £10 and over will be shipped for free either via ‘DPD – next day’ for large items, or Royal Mail for smaller items. 

Shipping for orders under £10 is £2.

Europe:

Patterntrace samples on their own ship for £2.00

P&P is a flat rate of £4 for small items or £7 if your parcel contains a roll or more of Patterntrace.

Orders will be shipped by courier or Royal Mail depending on size.

Rest of the world:

Patterntrace samples on their own ship for £2.50

Otherwise P&P is a flat rate of £10 for small items or £17 if your parcel contains a roll or more of Patterntrace.

Orders will be shipped by courier or Royal Mail depending on size.

Your delivery will normally be dispatched to the carrier within 24 hrs (Monday – Friday).

Returns

We operate a no quibble return policy providing the product is in a resalable condition! Return postage is the responsibility of the customer making the return.

If you wish to return a product please click here to contact us.

 

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